Using Autotask LiveMobile for iOS and Android


Managed Service Providers (MSPs) need flexibility to manage client demands and get work done while away from their desks. LiveMobile enables Autotask users to access their necessary work while on the go. It is available for iOS and Android users.

What can I do with LiveMobile?

With LiveMobile, you can:

  • Check in on your business anytime, from anywhere. We provide a full dashboard experience right to your mobile device.
  • Access your service calls, tickets, tasks, opportunities, appointments, and to-dos in real-time.
  • Enter your time into Autotask from your mobile device without having to keep a separate record for later reporting.
  • Create and submit expense reports with supporting documentation, right from your mobile device.
  • Schedule appointments and to-dos the moment they come to mind.
  • Search and access your account and contact information on the go.
  • Search and review documentation and Knowledge Base articles.
  • View or edit existing opportunities, or create new ones.
  • Manage your RMM devices from the palm of your hand.

Many sections of the application are fully native, while other areas are connected to our web-based app to give you full functionality. Datto will continue to evolve the application over time to deliver a fully native user experience.

NOTE  To learn more about activating LiveMobile, installing the app, and logging in to your account, refer to Setting up the Autotask LiveMobile app.