Managing Domain Settings

About the Domain Settings page

Starting with release 2023.3, only email addresses with a domain that has been validated can be used as Send from email addresses. To facilitate domain verification, we have consolidated it on a single page, the Domain Settings page. To open the page, use the path(s) in the Security and navigation section above.

On this page, administrators with the required permission can validate and optionally DKIM authenticate any domains that will be allowed to send emails from Autotask. Here, you can view the domains Autotask has discovered in your Autotask instance, manually add new domains, and manage the list of email domains that can generate outgoing emails from Autotask.

Managing domains

Validating and authenticating domains