Autotask SOAP API resources

IMPORTANT  The SOAP API entered a limited enhancement phase in Q4 2020. Access to version 1.6 will be deactivated.

The Autotask Web Services API presents selected Autotask entities as programming objects that allow the client to perform actions on the specific entity type. Each Autotask Entity object inherits from the Autotask base class Entity.

Currently the API provides the following actions: create, update, and query. A delete option is currently available for selected entities. The allowed actions are specific to the entity object, for example, although the client can create certain entity types, not all entity types accept a create() call. All entities can be queried.

NOTE   Although you can query all entities, some entities contain fields that cannot be queried. You can find these fields listed in the entity description under "Fields that Cannot Be Queried."