ContractServiceBundleAdjustments

This entity describes an adjustment to the quantity of units of a ServiceBundle that are added to a Recurring Service type Contract. It can only be created; it cannot be queried or updated. Changes made to the Contract using the ContractServiceBundleAdjustments entity affect only the quantity of Service Bundle units and not the price/adjusted price of the bundle or services.

In Autotask, users specify the number of Service Bundle units that are associated with a Contract through the Contracts module when creating or managing a Recurring Service type Contract: Contracts module > Contracts > New Recurring Service Contract, or Contracts module > Contracts > Search Contracts > Open Contract > Services.

BEFORE YOU BEGIN  It's important to understand how Recurring Service Contracts interact with Autotask and influence other entities. Before you use the API to create or manage this type of contract, we recommend that you read our Adding a recurring service contract article. Then, review the Conditions and requirements and Special field attributes sections of this article to get started.

NOTE  You can refer to the Online Help to find root and child access URLs of the entity you wish to query. Refer to Finding resource and child access URLs of REST API entities for more information.

Entity details

Entity Name: ContractServiceBundleAdjustments

Entity Path:

/atservicesrest/v1.0/ContractServiceBundleAdjustments

Parent Entity:

Contracts

Can Create:
Can Update:  
Can Query:  
Can Delete:  
Can Have UDFs:  

Conditions and requirements

General

  • Resources with security levels that specify limited or no contract visibility cannot create, update, or query this entity.
  • ContractServiceBundleAdjustment can be created without the specified ContractServiceBundle entity in place. If the API creates a ContractServiceBundleAdjustment entity and the API cannot find the correct ContractServiceBundle, it will create the ContractServiceBundle entity.

Special field attributes

Field Conditions and Requirements
adjustedUnitPrice

If the Multi-currency Installed Module is enabled, this field will return the relevant Customer Currency value instead of the Internal Currency value.

adjustedUnitPrice allows a negative value (allows users to apply discount).

contractServiceBundleID If contractServiceBundleID is provided, contractID and serviceBundleID are not required (in other words, either contractID and serviceBundleID OR contractServiceBundleID is required
allowRepeatService allowRepeatService must equal True in order to create two or more instances of the same Service on a contract.

Field definitions

Field Name Datatype Read-Only Is Required Reference Name Picklist
adjustedUnitPrice decimal        
allowRepeatServiceBundle boolean        
contractID integer   Contracts  
contractServiceBundleID integer     ContractServiceBundles  
effectiveDate datetime      
id long    
quoteItemID integer     QuoteItems  
serviceBundleID integer   ServiceBundles
unitChange integer      

Additional resources