TicketNoteAttachments

This entity contains the attachments for the TicketNotes entity. For more information about attachments, including call syntax, thresholds and limits, and a full list of attachment entities, refer to Working with attachments in the REST API.

IMPORTANT  Attachment behavior in the API has changed. To avoid service disruption, review our Changes to Attachment entities article for important information about this recent update.

NOTE  You can refer to the Online Help to find root and child access URLs of the entity you wish to query. Refer to Finding resource and child access URLs of REST API entities for more information.

Entity details

Entity Name: TicketNoteAttachment

Entity Path:

/atservicesrest/v1.0/TicketNoteAttachments

Can Create:
Can Update:  
Can Query:
Can Delete:
Can Have UDFs:  

IMPORTANT  Requests to this entity require special handling. Refer to the Entity URLs and relationships section of this article for details.

Fields that cannot be queried

The following fields from this entity will return an error when queried.

  • creatorType
  • data
  • fileSize

Conditions and requirements

General

  • If your query supplies both an entityID and a parentID, the entityID will take precedence.

NOTE  To retrieve a specific attachment of a resource, your query must specify the Attachment ID of the Attachments child endpoint or the appropriate <EntityName>Attachments endpoint (such as TicketAttachments, ResourceAttachments, and so forth). Refer to Retrieving an attachment of a resource for additional details.

Field definitions

Field Name Datatype Read-Only Is Required Reference Name Picklist
attachDate datetime      
attachedByContactID long   Contacts  
attachedByResourceID long   Resources  
attachmentType string (30)  
contentType string (100)      
fullPath string (255)  
impersonatorCreatorResourceID integer   Resources  
opportunityID long   Opportunities  
parentID long      
publish integer  

ticketID

integer

 

Tickets

 

ticketNoteID

integer

 

TicketNotes

 

title string (255)    

Additional resources